Technical Distribution

Supporting companies in a wide range of industries including computer equipment and peripherals, medical equipment, vending equipment, office equipment and telecommunications, our technical distribution services meet the challenges associated with the effective and safe movement of high-value goods.

They encompass end-to-end supply chain services for heavy, fragile and sensitive equipment from order to point of use and subsequent de-installation including:

• Specialist final mile delivery
• On-site installation and configuration
• User training and instruction
• Reverse logistics and waste disposal
• Call centre and helpdesk management
• Site surveys

Our fully integrated, bespoke IT systems support technical distribution.
Customers benefit from:

• Flexibility, economies of scale and variable cost/unit
• Pricing leveraged by our pan-European multi-user network
• Reduced risk of damage to high-value items through our specifically trained staff and specialist handling equipment and vehicles
• Elimination of customers' high-cost engineering support at delivery sites
• Consistent, high quality service of our European infrastructure
• Reduced cycle time from order to full functionality using our delivery, installation and training services

Technical Services

Technology manufacturers expect every link in the supply chain to have capabilities to add value to their product or process. This results in finished goods that are customised just before they are shipped to the final address and returned goods that are recovered/repaired just after collection from the end-user.

We offer our customers a range of solutions and capabilities to create tailor-made solutions that can be integrated into existing customer operations at our warehouses. The strength is the integrated approach with other segments of the business which improves time-to-market and reduces the cost for the customer.

The benefits to our customers include:

• Capability to customise their products before delivery
• Supply chain cost reduction combining multiple services of our service portfolio
• High level of visibility through existing IT infrastructure moving products faster to end-user from order fulfillment to final delivery
• Consistent level of quality in all parts of the supply chain leverage on the distribution costs in any part of the distribution chain

Clinical Trials Logistics

Our Clinical Trials Logistics solutions et gives customers high visibility and assurance that supplies are fully controlled from receipt to final delivery.
As an established investigational medicines distributor we have the clinical distribution capacity to take on any form of clinical trial, however large or small, for distribution anywhere in the world.

For more information, please go to Healthcare

In-plant

In-plant solutions include a range of activities executed within our customers' facilities.

For more information, please go to Chemical

Contact us

If you would like to know more about logistics solutions, please use our on-line contact form or speak to your regular DHL contact.